Case Study: Servco achieves unified self-service data access with Dagster Labs

Built-in data cataloging and observability opens the company’s data to a larger team of data professionals

Servco, a diversified company based in Hawaiʻi, faced the challenge of disconnected data residing in outdated, on-premise SQL servers. This legacy system created significant bottlenecks, as data was poorly documented and accessibility was limited to a few individuals, forcing analysts to rely heavily on the engineering team for data interpretation and access.

The company implemented Dagster, a modern orchestration tool chosen for its Python-first approach and data catalog capabilities. This solution provided a cloud-native platform with clear data lineage and documentation, enabling a self-service model where analysts could directly access trusted data. As a result, the data team became enablers instead of gatekeepers, significantly improving efficiency and data usage across the organization by allowing over 30 users to access reliable data directly.

Servco

Tausif Islam

Director of Data Visualization and Analytics