Case Study: Magaya Corporation boosts client retention and gifting engagement with Sendoso

How Magaya solidifies client retention rates and accelerates deals with Sendoso

Magaya Corporation, a provider of logistics software, sought to improve employee efficiency and enhance its customer loyalty gifting strategy for its global client base. Their previous manual process, which later involved four different vendors, was unsustainable and offered no visibility into the results or ROI of their efforts.

By implementing the Sendoso gifting platform, Magaya automated its workflows. This solution provided clear metrics and streamlined sending gifts both domestically and internationally. As a result of using Sendoso, the company saw gifting email open rates soar from 30% to 95% and increased its client retention rate by 5%.

Magaya Corporation

Alfred Murgado

Director of Marketing Operations